Events

Event Services Manager

The Event Services Manager is responsible for the overall Leadership of the Banquet and Conference Services Departments. He or She will strategize long term ideas and solutions to promote and market the department. The Event Services Manager will be responsible for monitoring controls of beverage costs, inventories, forecasts, productivity and budgets.

Qualifications

Minimum 3 years previous management experience in high volume banquets facilities and/or Conference Services
A Degree or Diploma in Hospitality or Tourism Management, or related field an asset
Demonstrated ability in taking on numerous responsibilities while meeting deadlines
Demonstrated working knowledge of Micros, Word, Excel, and Email
Excellent communication, analytical and interpersonal skills
Ability to maintain enthusiasm and a positive attitude
Ability to develop, train, and motivate team members
Excellent organizational and administrative skills with strong attention to detail

Conference Services Manager

The Conference Services Managers are responsible assisting guests in planning their meetings and events prior to arriving at the hotel. They are also responsible for up-selling meeting packages and achieving their sales goals.

Qualifications

Minimum 2 years experience in the hospitality industry, preferably in Event Planning and/or Banquets
Secondary education such as a Degree or Diploma in Hospitality or Tourism Management relating to Event Planning an asset
Demonstrated ability in taking on numerous responsibilities while meeting deadlines
Must be well organized, efficient and detail oriented
Must be a positive, service-oriented team player
Fluent (written & oral) in English

Conference Services Coordinator

The Conference Services Coordinator will be responsible for providing administrative support to the Conference Services Managers. He or She will answer all incoming calls and direct to the appropriately. The Conference Services Assistant will also be responsible for booking all in-house meetings and creating the banquet event orders.

Qualifications

Previous hotel experience an asset preferably in the Front Office and/or Banquets
Demonstrated ability in taking on numerous responsibilities while meeting deadlines
Must be well organized, efficient and detail oriented
Must be a positive, service-oriented team player
Fluent in English (written & oral)

Assistant Banquet Manager

The Assistant Banquet Managers are responsible for the day-to-day operations of the Banquets Department. They are responsible for scheduling appropriate staffing levels and controlling/monitoring daily labour costs. The Assistant Banquet Managers supervise and assist in the set-up of functions according to the function contract specifications, as well as supervising during the running of fuctions. They work with the Event Services Manager to communicate effectively with the team through daily briefings and monthly staff meetings.

Qualifications

Minimum 2 years experience in F&B management, with previous experience in high volume banquets facilities
A Degree or Diploma in Hospitality or Tourism Management, or related field an asset
Excellent communication, analytical and interpersonal skills
Highly motivated and able to motivate others
Promotions and marketing experience
Knowledge of Micros system, Microsoft Word and Excel

Banquet Supervisor

The Banquet Supervisors assist the Assistant Banquet Manager in supervising the day-to-day operations of the department to ensure guest satisfaction. They will respond to any guest inquires and complaints in a timely and professional manner.

Qualifications

Minimum 2 years previous Banquet experience
Previous supervisor/management experience an asset
Must be an energetic Team Player with excellent customer service skills
Available to work a variety of shifts
Fluent (written & oral) in English
Ability to multi-task with excellent verbal & written communication skills
Must work well in a fast-paced environment

Banquet Server

Banquet Servers are responsible for servicing Banquet Functions with Food & Beverage during events and helping to set-up and teardown F&B stations before and after events.

Qualifications

Previous Banquet and/or F&B experience considered an asset
Must be a positive, service-oriented team player
Must be well organized and efficient; and enjoy a multi-tasked environment
“Serving it Right” certification required
Must be of legal age to serve alcohol
Fluent (written & oral) in English
Must possess excellent interpersonal skills

Banquet Houseperson

Banquet Housepersons are responsible for the setup and tear down of all Banquet Functions according to the event function contract specifications. They are also responsible for cleaning and maintaining all Banquet areas.

Qualifications

Previous Banquet experience considered an asset
Must be physically able to lift and move items as required for banquet set-ups.
Must be a positive, service-oriented team player
Must be well organized and efficient; and enjoy a multi-tasked environment
Fluent (written & oral) in English
Must possess excellent interpersonal skills

Banquet Bartender

Banquet Bartenders are responsible for taking and delivering beverage orders in an efficient manner and ensuring that all liquor laws are adhered to during events.

Qualifications

Candidate must possess an outstanding knowledge of wines and spirits
“Serving it Right” certification required
Must be of legal age to serve alcohol
Previous banquet experience preferred
Must be able to work with minimal supervision and have strong initiative
Fluent (written & oral) in English
Must possess excellent interpersonal skills
Must be highly organized, work well under pressure

Sheraton Vancouver Airport Hotel

Events